Privacy Policy

Last updated: January 5, 2026

Vincent Proulx recognizes the importance of protecting your personal information. This policy explains what data we collect, why we collect it, and how it is used.

1. Personal information collected

We only collect what is necessary:

  • Name
  • Phone number
  • Email address
  • Information required to respond to a request
  • Browsing data (IP address, pages viewed, date and time)

2. Why we collect this information

Your information is used to:

  • Provide and improve our services
  • Respond to your questions
  • Personalize your experience
  • Send communications (with consent)
  • Ensure security and prevent fraud

3. How we collect your information

  • Online forms
  • Emails and messages
  • Appointment booking platform
  • Essential cookies

4. Your consent

By using our website or submitting personal information, you consent to its use.
You may withdraw consent at any time: contact@vincentproulx.ca

5. Sharing with third parties

We do not share your information without your consent unless required by law.
Some information is shared with partners who manage electronic records, under strict confidentiality rules.

6. Retention

Information is kept only as long as necessary or required by law.
Data is stored in Quebec.

7. Security

We use administrative and technical safeguards to protect your information and restrict access to authorized staff only.

8. Your rights

You may request:

  • Access
  • Correction
  • Withdrawal of consent
  • De-indexing / cessation of disclosure
  • Portability (starting September 22, 2024)

Request: contact@vincentproulx.ca

9. Complaints

To file a complaint regarding privacy protection:
contact@vincentproulx.ca

Cookie Policy

We use cookies to improve your browsing experience.

1. Types of cookies

Essential cookies

Required for the website to function (security, forms, sessions).
These cannot be disabled.

Performance cookies (if consented)

Used to analyze traffic and improve our content.

Preference cookies

Store your settings (language, preferences).

2. Managing cookies

You may block or delete cookies through your browser settings.
Some features may not work properly if cookies are disabled.

Terms and Conditions

By using this website, you agree to the following terms:

1. Website use

The site is provided for information purposes. You agree not to use it for unlawful purposes or to harm its functioning.

2. Content accuracy

We strive for accuracy but content may change without notice.

3. Intellectual property

All content (text, images, branding) is owned by Vincent Proulx.
Reproduction or distribution is prohibited without written permission.

4. External links

We are not responsible for the content of third-party sites accessible via links.

5. Limitation of liability

Vincent Proulx is not responsible for any direct or indirect damages linked to the use of this site.

6. Changes

Policies may be modified at any time. The update date will always be displayed.